Privacy Policy

About This Privacy Policy

This Privacy Policy applies to information collected through the Star Lawn website, enquiry forms, contact requests and other online interactions with us.

By using our website or voluntarily submitting your information through an enquiry or contact form, you acknowledge that you have read and understood this Privacy Policy.

Information We May Collect

When you contact Star Lawn or submit an event enquiry, we may collect information that helps us understand your requirements and respond to your request.

• Your name
• Mobile or telephone number
• Email address
• Preferred event date
• Type of event
• Approximate number of guests
• Venue or event requirements
• Any message or information voluntarily provided by you

We only request information that is reasonably relevant to handling your enquiry or providing information about our venue and services.

Information Provided Through Enquiry Forms

If you submit an enquiry for a wedding, reception, engagement, birthday celebration, corporate event or any other occasion, the information you provide may be used by our team to understand your requirements and contact you regarding the enquiry.

Providing information through an enquiry form is voluntary. However, certain information such as your name and contact details may be required for us to respond to your request.

How We Use Your Information

Information collected through this website may be used for legitimate business purposes, including:

• Responding to your enquiry or request
• Discussing event dates and availability
• Understanding your event requirements
• Providing information about our venue and services
• Preparing or discussing quotations
• Improving our website and customer experience
• Maintaining records relating to enquiries
• Preventing misuse, fraud or unauthorised activity

We do not use your information for unrelated purposes without an appropriate basis or, where required, your consent.

Event Enquiries & Communication

When you request information from Star Lawn, our team may contact you through the details provided by you. This may include telephone calls, SMS, email or other communication methods used to respond to your enquiry.

Such communication is intended to discuss your event, answer questions, provide requested information or assist with the venue enquiry process.

Cookies & Website Technologies

Our website may use cookies or similar technologies to improve functionality, understand website usage and provide a smoother browsing experience.

Cookies may help us understand general visitor behaviour, such as which pages are viewed or how visitors navigate through the website.

You can manage or disable cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled.

Website Analytics

We may use analytics or similar tools to understand how visitors interact with our website. These tools may collect information such as pages visited, approximate location, device type, browser information and general usage patterns.

Such information is primarily used in an aggregated or analytical manner to improve website performance, content and user experience.

Sharing of Information

Star Lawn does not ordinarily sell or rent your personal information to third parties.

Information may be shared with trusted service providers, technology providers or professional partners where reasonably necessary to operate our website, manage enquiries or provide requested services, subject to appropriate safeguards.

Information may also be disclosed where required by applicable law, legal process, governmental authority or for the protection of our legal rights and legitimate interests.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, map services or other external services.

These third-party websites operate under their own privacy policies and terms. Star Lawn is not responsible for the privacy practices, security or content of external websites.

We recommend reviewing the privacy policy of any third-party website before submitting personal information through it.

Data Security

We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no website, online transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

Data Retention

Personal information may be retained for as long as reasonably necessary to fulfil the purpose for which it was collected, manage an enquiry or booking, maintain appropriate business records, comply with legal obligations or resolve disputes.

When information is no longer reasonably required, appropriate steps may be taken to delete, anonymise or securely dispose of it, subject to applicable legal and operational requirements.

Your Choices & Information

You may choose what information you provide to us through the website. If you have submitted information to Star Lawn and would like to ask about its use, correction or handling, you may contact us using the details provided on our website.

Depending on the nature of the request and applicable law, we may take reasonable steps to verify the request before making changes to personal information.

Children's Privacy

Our website and event enquiry services are intended for general audiences and are not specifically directed towards children.

We do not knowingly seek to collect personal information from children for independent marketing or promotional purposes.

Changes to This Privacy Policy

Star Lawn may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date. Visitors are encouraged to review this page periodically.

Contact Us About Privacy

If you have any questions about this Privacy Policy, the information submitted through our website, or the way your enquiry information is handled, please contact Star Lawn through the official contact details provided on our website.